Quality approach and certifications

Each employee is involved in continuous improvement processes, managed by the SERVIPHAR Pharmaceutical Manager and department managers.
- Quality plan 100% compliant with GDP  and constantly updated
- Risk analysis
- Frequent QMS assessment
- Close monitoring of CAPAs and KPI
- On-going staff training
- Regular external audits (on average 5 per year)
- Self-inspections
- 24-hour monitoring of equipment and temperatures
- Validation and follow-up of subcontractors
- Business continuity plan
- Processing of blocked batches and recalls
- Quality control of customer returns

authorizations

Authorization of pharmaceutical establishment
Registration as a Classified Warehouse for Environmental  and fire Protection
Road haulage company and freight forwarder
Registration under Regulation (EC) N 183/2005 as a feed operator